Healthcare & Wellness
One Platform for Closed-Loop Payments, Loyalty, Intelligence and Engagement
One Platform for Closed-Loop Payments, Loyalty, Intelligence and Engagement
Healthcare organisations succeed when members actively engage with their benefits, providers and wellness programmes.
Extra360 connects payments, rewards, communications and insights into a single experience that increases benefit utilisation, encourages healthier behaviours and strengthens long-term member relationships.
Make it easier for members to discover, access and use the benefits available to them.
Through mobile, web, IVR, digital wallets and physical cards, members receive a consistent experience wherever and however they engage.
Many healthcare organisations invest heavily in benefits that members never fully access.
Extra360 removes barriers to participation through personalised journeys, instant benefit redemption and intelligent engagement programmes that encourage ongoing utilisation.
Healthcare is built on trust.
Extra360 helps organisations become trusted wellness partners through relevant communications, personalised experiences and continuous engagement throughout the member lifecycle.
Empower members. Simplify healthcare access. Increase programme performance.
With Extra360, every interaction becomes an opportunity to improve engagement, strengthen relationships and create healthier communities.
It is more cost-effective to take care of loyal patients. Returning members do not need repeated enrollment processes and are less likely to undergo unnecessary tests.
The National Institute of Health reported that retention is one of the key factors that enable healthcare providers to improve services and cost-effectiveness
Loyalty’s mutual value exchange provides first-party data that helps providers better understand what members want, what influences their experience, what keeps them coming back, and how to be the preferred health partner they’re looking for
People are taking responsibility for their health and doing more investigation online. Increasing engagement and empowering your members with the information they need promotes preventive care and builds value-based relationships that last