Payments get businesses started. SMB360 keeps them growing, with you.
Your merchants are already processing transactions.
What they’ve been missing is the infrastructure to act on them.
SMB360 turns every one of those transactions into a loyalty event, a CRM data point, and a financial services touchpoint — giving your portfolio a reason to stay, spend more, and grow with you.
One platform. Every tool your merchants need.
Most loyalty platforms start small and try to scale up. SMB360 works the other way — enterprise-grade infrastructure, adapted specifically for the SMBs in your portfolio. Enterprise-grade capability, none of the complexity.
With one tap at the terminal, any bank card becomes a loyalty ID. Customers are recognized and rewarded the moment they pay — no loyalty card to carry, no friction at the counter. For merchants, every transaction is a loyalty event from day one.
The merchant portal surfaces real-time data on visits, spend, campaign performance, and member activity. Product associations and churn predictions tell merchants what to sell, and who’s at risk of walking away — before it happens. No analyst required.
Three integrated pillars, one seamless experience
POS Terminal Application
Any bank card becomes a loyalty ID at checkout. Points, coupons and discounts apply directly at the terminal and online. Same terminal, more value.
Merchant Portal
Campaigns, members, reports, insights and store-level settings — all in one dashboard, fully synced with the terminal in real time. Plus, embedded finance.
Member Portal & App
Points, coupons, tiers, GDPR settings and all memberships in one place. No gift cards. No punch cards. Members track everything across merchants.
A closer look at each pillar
POS Terminal Application
Where loyalty happens instantly
At checkout, a customer enrolls in seconds — and a personalized offer is applied instantly. Their everyday bank card becomes their loyalty ID.
From that moment, every payment is a loyalty event. Points, discounts, and coupons earned and redeemed in real time. Product-based promotions that grow more relevant with every visit.
For merchants, it all runs from one place. The same terminal, now carrying loyalty, engagement, and intelligence into every transaction, giving your portfolio a reason to stay.
Merchant Portal
Where merchants manage everything
The merchant portal is the command center for loyalty, intelligence, and embedded finance.
A real-time dashboard, complete member directory, and built-in analytics that turn every transaction into intelligence — surfacing product associations, and the next best campaign automatically.
Campaigns cover every mechanic. With discounts, points, coupons, sign-up, birthday, and referrals — merchants target by SKU, customer segment, and VIP tier.
And with embedded finance, they apply for loans, cards, and insurance without leaving the platform.
Member Portal
Where customers see real benefits
The member portal turns every loyalty interaction into a reason to return. Members track their points, rewards, and activity in real time — and follow their progress through VIP tiers that make every visit feel recognized. From their portal, members browse personalized offers, redeem rewards, and manage their bank cards in one place.
The more they engage, the more relevant their experience becomes. For your portfolio, an engaged member is a merchant who stays.
From Payment Provider to Merchant Growth Partner
1
Go Beyond Payments
Every transaction becomes an opportunity to identify, reward, and retain customers through loyalty built directly into the payment experience.
2
Drive Merchant Success
Equip merchants with enterprise-grade loyalty, engagement, analytics, and growth capabilities once reserved for large brands.
3
Turn Data Into Decisions
Merchants get real-time visibility into behaviour, campaign performance, product associations, purchasing trends, and revenue opportunities.
4
Create New Revenue
Generate recurring SaaS revenue through subscription-based merchant services, engagement tools, and value-added solutions.
5
Become Indispensable
Strengthen merchant relationships with business-critical tools they rely on every day, increasing loyalty & reducing churn.
6
Deploy At Scale With Ease
Embedded directly into payment environments with no additional hardware, quick onboarding, and expert support.
Trusted By
Proven at Scale
35%+ increase in basket size revenue, 20% drop in customer churn, and 29% increase in monthly purchase frequency. That’s what proof at scale looks like.
Discover why the world’s leading organizations choose Extra360 to power real‑time, payment‑native engagement—and turn everyday transactions into measurable business results.
Discover the full power of the Extra Platform
Book a 30‑minute demo and we’ll walk you through how to:
- Trigger payment‑native incentives in real time
- Use unified data + intelligence for instant decisions
- Run promotions, wallets, and Super App journeys from one place
- Simulate campaign impact before launch
- Integrate across ECRs, POS, pumps, and instore and online touchpoints
- Maximize open‑loop & closed‑loop stored‑value incentives
- Scale confidently with built‑in security & governance