Trust & Assurance

Data security, operational reliability, and compliance are integral to our platform and how we operate.

Security and reliability are embedded across the Extra360 platform.

Defined controls, governance processes, and operational standards govern how data is handled, services are delivered, and how risks are managed as the platform operates across markets and scales globally. 

Independent Assurance

Extra360 maintains internationally recognised management system certifications to provide independent assurance over its security, operational, and governance controls.

These certifications are audited and reviewed on a regular basis by accredited third parties.

ISO

9001

ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). There are over one million companies and organisations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

ISO

27001

ISO/IEC 27001 is the world’s best-known standard for information security management systems (ISMS) and their requirements. Additional best practice in data protection and cyber resilience are covered by more than a dozen standards in the ISO/IEC 27000 family.

Together, they enable organisations of all sectors and sizes to manage the security of assets such as financial information, intellectual property, employee data and information entrusted by third parties.

ISO

22301

ISO 22301 is the world’s best-known standard for business continuity management systems (BCMS) and their requirements. Additional best practices related to organizational resilience, crisis management, and continuity planning are covered by several standards within the ISO 22300 family.

Together, they enable organisations of all sectors and sizes to prepare for, respond to, and recover from disruptive incidents, ensuring the continuity of critical products and services, protecting stakeholder interests, and safeguarding organizational reputation.

ISO/IEC

20000-1

ISO/IEC 20000-1 is the world’s best-known standard for IT service management systems (SMS) and their requirements. Additional best practices related to IT service delivery, service design, service transition, and continual improvement are covered by several standards within the ISO/IEC 20000 family.

Together, they enable organisations of all sectors and sizes to plan, deliver, monitor, and improve IT services, ensuring service quality, aligning IT services with business needs, and enhancing customer satisfaction.

ISO/IEC

27701

ISO/IEC 27701 is the world’s best-known standard for privacy information management systems (PIMS) and their requirements. Additional best practices related to personal data protection, privacy risk management, and regulatory compliance are covered by standards within the ISO/IEC 27000 family.

Together, they enable organisations of all sectors and sizes to manage, protect, and govern personal data, supporting compliance with data protection regulations, strengthening privacy controls, and building trust with customers and stakeholders.

GDPR

GDPR (General Data Protection Regulation) is the European Union’s comprehensive regulation for the protection of personal data and privacy. It defines the principles, rights, and obligations related to the processing of personal data, applying to organisations both within and outside the EU that handle EU residents’ data.

Together with supporting guidelines and regulatory frameworks, GDPR enables organisations of all sectors and sizes to process personal data lawfully, transparently, and securely, protect individuals’ rights and freedoms, reduce privacy risks, and build trust with customers, partners, and regulators.

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